INTRODUCING
MUTUALPRO VENTURES (M) SDN BHD is officially registered on May 5, 1997, our journey established over 28 years has solidified our status as a 100% Bumiputra-owned company, known for consistently delivering services of superior quality. Throughout the years, our dedication to excellence has enabled us to build a strong reputation in the industry, making us a trusted partner for clients seeking top-tier laundry solutions.
We take pride in our expertise and extensive experience, particularly in hospital laundry services. Our journey, spanning over two decades, reflects our dedication to providing unparalleled laundry solutions. As an organization, we prioritize the highest standards, having received recognition from the International Standard Organization (ISO) for our commitment to quality.
Our core mission revolves around delivering exceptional services that not only meet but exceed customer requirements and objectives. We emphasize long-term relationships and smart partnerships with our clients, understanding the importance of collaboration in achieving mutual success.
At MUTUALPRO VENTURES (M) SDN BHD, we foster a culture of continuous improvement, encouraging active participation from all members of our organization, including management and staff. Through these efforts, we aim to achieve and surpass our quality objectives, reinforcing our position as a trusted provider of top-tier laundry services in the industry.
MISSION & VISION
VISION
MUTUALPRO VENTURES (M) SDN BHD is steadfast in its commitment to evolving into a versatile company, dedicated to providing exemplary laundry services marked by established professionalism. Our unwavering focus on delivering high-quality services is geared towards consistently exceeding customer expectations..
MISSION
To meet and exceed customer needs and demands, MUTUALPRO VENTURES (M) SDN BHD is committed to implementing effective management practices, providing on-time services, and delivering highquality laundry services that adhere to the standards set by the International Standard Organization (ISO). Our goal is to not only meet but surpass customer expectations, ensuring their satisfaction with every aspect of our services
SERVICES THAT GUARANTEE :
Preventing the spread of infection
Germ-free system that 99.9% guarantee failure of cross contamination
Eradicate the risk of hospital diseases
Quality without compromise
Ensuring a consistant result of laundry services
OBJECTIVES
Providing laundry services and linen rental services for any hospital, clinic, medical center, dialysis center and other medical services center.
Maintain a standard where rewash does not exceed 8% of the total linen weight, showcasing our commitment to delivering consistently high-quality laundry services. These objectives reflect our unwavering pursuit of excellence in every aspect of our operations.
LAUNDRY EQUIPMENT
MUTUALPRO VENTURES (M) SDN BHD have sufficient machines and equipment to support the laundry capacity and deliver the best laundry services. We also have systematic and orderly system of work in the laundry service as ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018.
Washer Machine “Barrier Washer”
The barrier laundry process is the professional laundry solution for the prevention of cross contamination and infection control in laundry processes as in hospitals. In compliance to the hospital standard and requirement on infection , this machines helps to controlled environments where the machine sepatated by barrier which linen were load from soiled area and unload from clean area.
Drying Machine “Drying Thumbler”
Dryer Tumbler are operate by steam. This drying tumbler helps to improve thread structure by using suitable heat and temperature. The Drying heat and temperature will be
programmed according to the type and capacity. Suitable drying time helps to kill bacteria and improve thread structure.
Ironing Machine “Flat Work Ironer”
Presenting our cutting-edge steam-operated flatwork ironer where innovation meets precision in laundry solutions. Crafted with meticulous attention to detail, this sophisticatedmachine is equipped with rollers designed to impeccably handle various linens, including scrub suits, bed sheets, pillowcases, and more. Operated with steam technology, our flatwork ironer is at the forefront of efficiency, ensuring optimal results in the ironing process.
Washer Machine “Barrier Washer”
Drying Machine “Drying Thumbler”
Ironing Machine “Flat Work Ironer”
INTEGRATED POLICY
To ensure our clients continue to receive excellent service from us, we have implemented an integrated quality, environmental occupation health and safety management system to meet the requirement of ISO 9001:2015, ISO 14001:2015 and ISO 45001: 2018. To ensure our clients continue to receive excellent service from us, we have implemented an integrated quality, environmental occupational health and safety management system to meet the requirement of ISO 9001:2015, ISO 14001:2015 and ISO 45001: 2018.
As part of our ongoing commitment to serve our client better, protect our environment and ensure safe work condition we shall strive to ensure:
- Maintaining excellent customer satisfaction.
- Identifying and complying to all relevant legislation.
- Compliance and adherence with other applicable requirement including those issued by customer and local statutory authorities.
- Protection of environment and prevention of injury, Ill-health and pollution.
- Continual improvement in quality, environment
and OHSAS performance.
ISO CERTIFICATION
Mutualpro Team Services (M) Sdn.Bhd certified by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 that comply to MSDS standard and regulation.
OUR SERVICES
Providing laundry services and linen rental services for any hospital, clinic, medical center, dialysis center and other medical services center.
Certified With :
ISO 9001:2008
ISO 14001:2015
OHSAS 45001:2018
That Comply To ISO And MSQH Requirement And Standards.
Why Choose Us
We Are Always Open For Your Health Services
Patient-Centered Approach
Your health and well-being are our top priorities. We take the time to listen to your concerns, answer your questions.
Personalized Treatment Plans
We understand that every patient is unique, and their healthcare needs may vary. That's why we create individualized treatment.
Compassionate & Expert Care
Our team of dedicated healthcare professionals combines years of experience with a genuine commitment to providing.
Working Hours
Medicom gives You full support 24/7
Expert doctors
Meet Our Professional Doctors
Dr. Wilium Lily
Dr. Supanit Niva
Dr. Douglas Lyphe
Dr. Emanuyel Mac
Testimonials
What Our Customers Says?
I recently experienced the service provided, and it exceeded my expectations. The attention to detail and personalized care truly make a difference. I highly recommend it!
I recently experienced the service provided, and it exceeded my expectations. The attention to detail and personalized care truly make a difference. I highly recommend it!
I recently experienced the service provided, and it exceeded my expectations. The attention to detail and personalized care truly make a difference. I highly recommend it!
I recently experienced the service provided, and it exceeded my expectations. The attention to detail and personalized care truly make a difference. I highly recommend it!
MUTUALPRO TEAM SERVICES (M) SDN.BHD is one of companies that offer laundry service which have expertise and experience in hospital laundry services since 1995 in the industry.